Privacy Policy
Last updated: November 2026
Introduction
Palo Alto Paver Pros ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website located at paloaltopaverpros.com (the "Site") when you request a quote, contact us, or otherwise interact with our business online. By using our Site and submitting your information, you consent to the practices described in this policy.
Information We Collect
We collect information you voluntarily provide when you fill out our quote request form, call us, or otherwise reach out for an estimate. This may include your first name, last name, phone number, email address, the service you are interested in, and any additional project details you choose to share. We may also collect technical information such as your IP address, browser type, and the pages you visit, collected automatically through standard server logs and analytics tools.
How We Use Your Information
We use the information you provide to respond to your quote requests, contact you about your project, schedule on-site estimates, and communicate about our services. Your contact details are used solely to reach you regarding your inquiry and the work you requested. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with service providers who help us operate our business, such as customer relationship management tools, under confidentiality agreements.
Information Storage and Security
We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. Information submitted through our quote form is transmitted over a secure connection and stored in systems with access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our Site may use cookies and similar tracking technologies to improve your experience and analyze how visitors use our pages. You can control cookies through your browser settings, but disabling them may affect how the Site functions. We may use analytics services that collect anonymous data about your visit to help us understand and improve our Site.
Third-Party Links
Our Site may contain links to external websites, such as local government or community resources, that are not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights and Choices
You have the right to request access to, correction of, or deletion of your personal information. If you wish to update or remove your information, or if you have questions about this policy, please contact us by phone at (650) 614-5591. If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to opt out of the sale of your information, though we do not sell personal information.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our data practices, please call us at (650) 614-5591. We serve Palo Alto, California and the surrounding Bay Area.